Established in 2009, Seasons is a Canadian company that owns and operates senior retirement communities in Ontario and Alberta. Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with superior customer service. We want our residents to feel proud to call us home and to know they are surrounded by people who genuinely care.

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Please scroll down for regular updates on this situation from our Chief Operating Officer, LeighAnne Voll.

COVID-19 Updates

Click on the links below for the latest COVID-19 updates at Seasons. For specific information about our retirement communities, please visit the Locations section of our website.

Updated COVID-19 Precautionary Protocols at Seasons

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators, and local Public Health agencies. Essential Visitor only protocol which limits visitors to those who have critically ill loved ones. Active …

COVID-19: Affected Residences

At this time, Seasons Retirement Communities has no residences in outbreak. If Seasons has been advised of one or more positive cases of COVID-19, the residences affected will be listed below with dates noted. In every case, Seasons has established enhanced infection control procedures to promote the health and safety of all our residents and …

Seasons Response to COVID-19: June 1 Update from our Chief Operating Officer

I am pleased to advise that we are transitioning to Phase Two of our strategic return to regular dining services this week.  As of Wednesday, June 3, both lunch and dinner will be served in our dining rooms.  Please refer to my update on May 11, 2020, for details on the many precautions we will …

May 25 Update from our Chief Operating Officer: Restrictions Remain as per CMOH Directives

At the time of writing this update, we have no resident cases of COVID-19 in any Seasons Retirement Community. This is great news and a testament to the diligence we have shown in keeping the virus at bay; however, we know that this is merely a moment in time and the risk to our staff …

May 19 Update from our Chief Operating Officer: Outbreak Declared Over at Seasons Welland

We have great news to share: Today we were advised by Niagara Region Public Health that Seasons Welland is no longer in outbreak status! While it is reassuring to know that our residents are free of COVID-19 today, we must remain dedicated to keeping it that way. While we are working on plans to reintroduce …

May 18 Update from our Chief Operating Officer: Continuing our Cautious Transition

Happy Victoria Day! This week, in our attempt to somewhat normalize operations, we transition cautiously into our phased approach to re-opening our dining rooms. It is our hope that this will allow our residents a consistent opportunity to socialize safely with one another. In Phase One, we will serve the larger daily meal in our …

May 11 Update from our Chief Operating Officer: Phased Approach to Reopening Dining Rooms

In an abundance of caution, regardless of outbreak status, all residents have been isolating in their suites.  This, along with our other heightened precautionary protocols, has kept COVID-19 out of 90% of our residences.  However, we appreciate the strain this has placed on our residents and we know many people are anxious for us to …

May 4 Update from our Chief Operating Officer: Celebrating Mother’s Day on May 10

Thank you to those who have donated TV trays for residents to use as part of our hallway dining and activity programming. If you have TV trays or individual-sized folding tables that can be used for this purpose, please reach out to your General Manager. For our homes not in outbreak, we are proactively looking …

April 27 Update from our Chief Operating Officer: Testing for Asymptomatic Staff and Residents

I want to share our good news: Last week, the outbreak at Seasons Strathroy was rescinded by London Middlesex Health Unit. There were only two residents who tested positive, and we’re pleased to share that both have since recovered. Thank you to the Seasons Strathroy team members for their dedication and vigilance in eradicating the …

Ontario Government Announces Pandemic Pay Program

The Government of Ontario just announced a plan to roll out a Pandemic Pay program to frontline staff in retirement communities with a $4.00 per hour worked premium on top of existing hourly wages, regardless of the qualified employee’s hourly wage. Additionally, it will provide a $250 bonus for frontline staff working over 100 hours …