Established in 2009, Seasons is a Canadian company that owns and operates senior retirement communities in Ontario and Alberta. Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with superior customer service. We want our residents to feel proud to call us home and to know they are surrounded by people who genuinely care.

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Please scroll down for regular updates on this situation from our Chief Operating Officer, LeighAnne Voll.

Vision

Connect. Care. Change.

Mission

Understand our residents so we can deliver meaningful moments.

Values

Commitment – Make a positive impact
Action – Build meaningful connections
Results – Engaged staff + happy residents = results
Enthusiasm – Love what you do
Service – Deliver wow moments that matter

To achieve exceptional customer service, we believe we need to be “brilliant at the basics”. We learn who our residents are as individuals, understand what is most important to them and then do whatever we can in each interaction to exceed their expectations. It could mean acknowledging a special anniversary, preparing a resident’s morning coffee just the way she likes it without being asked, or incorporating a resident’s favourite pastime into our monthly activity calendar. We seek out opportunities like these to create small “wow moments” in our residents’ lives because we know how important this is to making someone feel cared for, valued and like they are at home.

Corporate News

Click on the links below for the latest corporate news at Seasons. For events or specific information about our retirement communities, please visit the Locations section of our website.

Seasons Updates on COVID-19

Seasons Retirement Communities has been informed of one or more positive cases at the residences listed below, on the dates noted. In each case, Seasons has established enhanced infection control procedures to promote the health and safety of all our residents and team members as we continue to follow the advice of provincial and federal …

Seasons Response to COVID-19: March 30 Message from our Chief Operating Officer

Yesterday, the CBC reported that this coming week will be a crucial time during which public health officials will start to see if the aggressive physical distancing measures taken to prevent the spread of the coronavirus are working. Dr. Theresa Tam said she is keeping a close eye on Ontario, Quebec and Alberta – provinces …

A Letter from our CEO on Seasons Welland

In an effort to be completely transparent, we want to clarify some confusion around the outbreak status at our Welland location. On March 25, Niagara Region Public Health advised that we had a presumptive case of COVID-19. Seasons immediately took matters to in our own hands and treated the situation as though we did have …

COVID-19 Precautionary Protocols at Seasons

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. At present, these are the protective measures in place: Essential Visitor only protocol which limits …

Seasons Response to COVID-19: March 27 Message from our Chief Operating Officer

(Updated Mar 28): In the interest of being transparent, I am sharing that Seasons presently has two cases of COVID-19 at our Welland location, and we are now in outbreak status. Both residents remain in hospital; we are in regular contact with their families, and our thoughts are with them. Before these were even confirmed …

Seasons Response to COVID-19: March 22 Message from our Chief Operating Officer

Our heightened precautionary protocols remain in place and we continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Thank you for your cooperation and understanding regarding the Essential Visitors only mandate. While we appreciate that this can be hard on our residents and families, restricting visitors …

Seasons Response to COVID-19: March 18 Message from our Chief Operating Officer

I want to reassure everyone that Seasons takes the health and well-being of our residents and team members very seriously. Directives to the seniors housing sector are changing quickly, and Seasons is following the advice of provincial and federal governments, our sector regulators and local Public Health agencies. We are also staying up to date …

How Seasons is Managing COVID-19

We at Seasons take the health and safety of our residents and team members very seriously. To enhance the protection of our residents, staff and visitors from COVID-19 transmission, all Seasons Retirement Communities have implemented heightened precautionary protocols. We are following the advice of Health Canada, the Public Health Agency of Canada (PHAC), Ontario Ministry …

Seasons to host Fall Open House Sept. 21

OAKVILLE, ON, Sept. 11, 2019 – Seasons Retirement Communities in Ontario and Alberta will allow visitors a glimpse into what retirement living is all about. This season’s open house will be fall-themed, coined ’50 Shades of Hay’. The event will be taking place from 2 p.m. to 4 p.m. on Saturday, September 21, 2019. This …

Seasons Announces Disney Vacation Contest for Staff

OAKVILLE, ON, August 26, 2019 – At Seasons, we understand the value of passionate and dedicated team members. Over the past ten years, we have seen our organization grow and expand. We wanted to take a moment to recognize and appreciate the commitment of all our hard-working staff. They are truly the ones who have …