May 19 Update from our Chief Operating Officer: Outbreak Declared Over at Seasons Welland

We have great news to share: Today we were advised by Niagara Region Public Health that Seasons Welland is no longer in outbreak status!

While it is reassuring to know that our residents are free of COVID-19 today, we must remain dedicated to keeping it that way. While we are working on plans to reintroduce normalcy to our operations, all Seasons Retirement Communities continue to practice suite-isolation right now, regardless of outbreak status. We believe this protocol is one of our best defenses against further spread of COVID-19 in our homes.

Thank you to all team members for your dedication and vigilance in keeping the virus away from our residents. You are truly our “Frontline Heroes” and we appreciate the important work you are doing to keep our residents, and one another, safe and healthy.

Thank you to our residents for cooperating with all of our heightened protocols. We know that life is very different for you right now, and I appreciate that you are all looking forward to things returning to normal as soon as possible.

Please continue to be patient with us, as I assure you, all decisions are being carefully considered with both our staff and residents’ health, safety and well-being in mind. We will continue to keep you updated. Thank you for the trust you have placed in Seasons Retirement Communities.

Sincerely,

LeighAnne Voll,
Chief Operating Officer

For additional online resources for COVID-19 you can visit the following sites:

Canada Health
Alberta Health
Alberta Health Services
Public Health Ontario
Retirement Home Regulatory Authority