Established in 2009, Seasons is a Canadian company that owns and operates senior retirement communities in Ontario and Alberta. Our management team has extensive experience in the senior housing sector and has developed a culture that is dedicated to providing residents with superior customer service. We want our residents to feel proud to call us home and to know they are surrounded by people who genuinely care.

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Please scroll down for regular updates on this situation from our Chief Operating Officer, LeighAnne Voll.

COVID-19 Updates

Click on the links below for the latest COVID-19 updates at Seasons. For specific information about our retirement communities, please visit the Locations section of our website.

April 23 Update from our Chief Operating Officer: Outbreak Rescinded at Seasons Strathroy

I have great news to share: London Middlesex Health Unit has officially rescinded the Outbreak status at Seasons Strathroy! While it is reassuring to know that we are free of COVID-19 today, we must remain dedicated to keeping it that way.  As I mentioned in my last Memo, we are working on plans to reintroduce …

April 20 Update from our Chief Operating Officer: Seasons Response to COVID-19

I want to begin by providing an update on our homes in outbreak status.  The teams at Seasons Welland and Seasons Strathroy continue to work closely with their local Public Health units and we thank them for their commitment to our residents’ safety and well-being. Additionally, late last week we were informed that five team …

April 17 Update from our Chief Operating Officer: Seasons High River

As you know, we have been health screening all residents, team members and essential visitors, daily. These measures appear to be working as intended, as it was through our health screening tool that were able to identify at-risk team members and advise them to self-isolate at home. I want to let you know that we …

April 13 Update from our Chief Operating Officer: PPE for Staff

These are very different times, indeed. Regardless, I hope everyone was able to enjoy a safe, socially-distant Easter weekend. Please be advised that we remain in outbreak status at our Welland and Strathroy locations. These teams are working closely with their local Public Health units to manage the situation. We commend them for their dedication …

April 6 Update from our Chief Operating Officer: A Little Extra Love Campaign

We are entering week two of our company-wide suite isolation. Many residents and families have expressed their gratitude for the implementation of this heightened precautionary protocol. We know this isn’t easy, but we thank everyone for their patience and understanding as we do what we feel is best for the protection of our staff and …

March 30 Message from our Chief Operating Officer: Two-Week Isolation Period

Yesterday, the CBC reported that this coming week will be a crucial time during which public health officials will start to see if the aggressive physical distancing measures taken to prevent the spread of the coronavirus are working. Dr. Theresa Tam said she is keeping a close eye on Ontario, Quebec and Alberta – provinces …

A Letter from our CEO on Seasons Welland

In an effort to be completely transparent, we want to clarify some confusion around the outbreak status at our Welland location. On March 25, Niagara Region Public Health advised that we had a presumptive case of COVID-19. Seasons immediately took matters to in our own hands and treated the situation as though we did have …

COVID-19 Precautionary Protocols at Seasons

At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. At present, these are the protective measures in place: Essential Visitor only protocol which limits …

March 27 Message from our Chief Operating Officer: Response to Welland Outbreak Status

(Updated Mar 28): In the interest of being transparent, I am sharing that Seasons presently has two cases of COVID-19 at our Welland location, and we are now in outbreak status. Both residents remain in hospital; we are in regular contact with their families, and our thoughts are with them. Before these were even confirmed …

March 22 Message from our Chief Operating Officer: Thank You Bonus Implemented for Frontline Staff

Our heightened precautionary protocols remain in place and we continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Thank you for your cooperation and understanding regarding the Essential Visitors only mandate. While we appreciate that this can be hard on our residents and families, restricting visitors …